Health Coach Bios

Heather Courtney

Name: Heather Courtney

Job Title: STARS Health Coach

Work Location: Dunham Avenue

Best way to contact: 716-661-1571

Hometown: Jamestown, NY

Education: Jamestown High School; Elmira College-Bachelor of Science in Psychology; played basketball, volleyball, and softball at the collegiate level, and was Captain of the volleyball & softball teams during Senior year

Awards/Certifications: Certified Health & Wellness Coach; Applied Suicide Intervention Skill Training Certificate; Chronic Pain Self Management Peer Leader; Chronic Disease Self Management Peer Leader; National Diabetes Prevention Program Lifestyle Coach.

Community Involvement:  Former youth basketball & soccer coach; frequently run in local 5 K’s, half marathons, and Wellness Coach for Weight Watchers.

Hobbies: Following children’s sporting events through the years; avid runner-currently training for a marathon this fall; weight lifting-frequently utilizing JCC’s life fitness room; diet connoisseur-drinking lots of water!

What can you contribute in terms of support and motivation to TRC employees enrolled in the TRC STARS Enhanced Health Care Plan? As a long term employee of TRC, I am excited to have recently joined the STARS wellness team.  I have always had an interest in sports, health, and nutrition and have vast personal experience with the successes and challenges of exercise, dieting, and weight loss.  I have a great deal of positive energy and am looking forward to the opportunity of supporting others as they strive to achieve their personal health and wellness goals.

Name: Jonathan DeSantis

Title: Care Coordinator

Work Location: Dunham Staff Training

Office  Hours: M-F, 8am to 4pm

Best way to contact: 661-1492

Education: Master of Science in Education, Canisius College, Buffalo NY; Bachelor of Arts, Clarion University Of Pennsylvania.

Certifications: Plan to pursue certification in Health Coaching.

Community Involvement: Member of Anytime Fitness and previously employed as a certified personal trainer through SNAP Fitness.

Hobbies related to health and wellness:  I enjoy an active lifestyle. I go to the gym several times a week, but I’m happiest when I’m outside with my dog, Bojangles. We spend most of our time going for walks, hikes, and trips to the park.

Contribution of support and motivation: Hi my name is Jon and I’m a new member of the STARS Health Team. As a former personal trainer, I’ve always had a passion for health and wellness and I plan to use my knowledge and experience to help empower others toward beginning their path to overall wellness. As a health coach, I will strive to help others create happy, healthy lives in a way that is flexible, fun and rewarding. As a team, we will create a personal plan tailored to your unique desires, motivators and challenges to most efficiently help you set appropriate and achievable goals. Let’s work together to make your wellness dreams a reality!


Donna Trusso

Name: Donna Trusso

Job Title: STARS Enhanced Employee Health Care Plan Manager

Work Location: Dunham

Best way to contact: 661-4795 or

Hometown: Central New York  (now living in Jamestown)

Education: B.S., Music Therapy: SUNY Fredonia; M.A., Rehabilitation Counseling, Edinboro University

Awards/Certifications/Professional Memberships: Certified Rehabilitation Counselor – Clinical Supervisor (CRC-CS); Licensed Professional Counselor, Commonwealth of Pennsylvania; Member, American Counseling Association; former Board-Certified Music Therapist

What made you decide to enter your field of expertise? Passion to empower people to overcome difficult life barriers.