Health Coach Bios

Heather Courtney

Name: Heather Courtney

Job Title: STARS Health Coach

Work Location: Dunham Avenue

Best way to contact: 716-661-1571

Hometown: Jamestown, NY

Education: Jamestown High School; Elmira College-Bachelor of Science in Psychology; played basketball, volleyball, and softball at the collegiate level, and was Captain of the volleyball & softball teams during Senior year

Awards/Certifications: Certified Health & Wellness Coach; Applied Suicide Intervention Skill Training Certificate; Chronic Pain Self Management Peer Leader; Chronic Disease Self Management Peer Leader; National Diabetes Prevention Program Lifestyle Coach.

Community Involvement:  Former youth basketball & soccer coach; frequently run in local 5 K’s, half marathons, and Wellness Coach for Weight Watchers.

Hobbies: Following children’s sporting events through the years; avid runner-currently training for a marathon this fall; weight lifting-frequently utilizing JCC’s life fitness room; diet connoisseur-drinking lots of water!

What can you contribute in terms of support and motivation to TRC employees enrolled in the TRC STARS Enhanced Health Care Plan? As a long term employee of TRC, I am excited to have recently joined the STARS wellness team.  I have always had an interest in sports, health, and nutrition and have vast personal experience with the successes and challenges of exercise, dieting, and weight loss.  I have a great deal of positive energy and am looking forward to the opportunity of supporting others as they strive to achieve their personal health and wellness goals.

Name: Jonathan DeSantis

Title: Certified Health Coach

Work Location: Dunham Staff Training

Office  Hours: M-F, 8am to 4pm

Best way to contact:
Office – 661-1492
Email –

Education: Master of Science in Education, Canisius College, Buffalo NY; Bachelor of Arts, Clarion University Of Pennsylvania; Certified Personal Coach, Wellcoaches School of Coaching

Certifications: Certified Personal Coach, Certified Educator: Chronic Pain Self-Management Program, Certified Educator: Chronic Pain Self-Management Program, Certified Educator: Prevent T2 Lifestyle Change Program, Mental Health First Aid, Applied Suicide Intervention Skill Training Certificate

Community Involvement: Chautauqua Bright Spots, American Red Cross Blood Drive Coordinator, Population Health Collaborative, Chautauqua Health Action Team, WNY Healthy Communities Coalition, Work Well CHQ

Hobbies related to health and wellness:  I am a member of a local gym and enjoy spending time there weight training. I also have a dog that requires lots of exercise so the majority of my time is spent with him walking, playing, and going on adventures together.

Contribution of support and motivation: As a certified coach, I specialize in supporting people in achieving positive and sustainable lifestyle changes. As a former personal trainer, I plan to use my knowledge and experience to help empower others on their path to overall wellness, as well as to model healthy habits and choices for others to follow. As a team, we’ll work together to create a healthy lifestyle that’s as rewarding as it is fun!

Donna Trusso

Name: Donna Trusso

Job Title: STARS Enhanced Employee Health Care Plan Manager

Work Location: Dunham

Best way to contact: 661-4795 or

Hometown: Central New York  (now living in Jamestown)

Education: B.S., Music Therapy: SUNY Fredonia; M.A., Rehabilitation Counseling, Edinboro University

Awards/Certifications/Professional Memberships: Certified Rehabilitation Counselor – Clinical Supervisor (CRC-CS); Licensed Professional Counselor, Commonwealth of Pennsylvania; Member, American Counseling Association; former Board-Certified Music Therapist

What made you decide to enter your field of expertise? Passion to empower people to overcome difficult life barriers.